Shipping Policy

Last Updated: 01-10-2025

At Aination, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

  • All orders are processed within 24–48 hours (business days) after confirmation
  • Orders placed on weekends or public holidays will be processed the next working day
  • During sales, festivals, or high-demand periods, processing times may be slightly extended

2. Shipping Charges

  • Free Shipping on orders above ₹[Insert Amount]
  • A flat shipping fee of ₹[Insert Amount] applies to orders below this value
  • Shipping charges (if applicable) will be clearly displayed at checkout

3. Delivery Timeline

Within India

  • Metro Cities: 2–4 business days
  • Other Cities & Rural Areas: 3–7 business days

International Shipping (if applicable)

  • Estimated delivery: 7–15 business days
  • Shipping charges depend on destination and package weight

Note: Delivery timelines are estimates and may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.

4. Order Tracking

  • Once your order is shipped, you will receive:
    • A confirmation email/SMS
    • A tracking link to monitor your shipment
  • Tracking details are typically updated within 24 hours

5. Shipping Partners

We partner with trusted logistics providers such as:

  • Delhivery
  • Blue Dart
  • DTDC
  • India Post

6. Cash on Delivery (COD)

  • COD is available for selected locations within India
  • An additional COD charge of ₹[Insert Amount] may apply
  • Our team may contact you to confirm COD orders before dispatch

7. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Remote or inaccessible locations
  • Weather conditions or natural disruptions
  • Courier partner issues
  • High order volumes

We appreciate your patience and will keep you informed in case of significant delays.

8. Damaged, Lost, or Missing Items

If you receive a damaged package or if your order is incomplete:

  • Notify us within 48 hours of delivery
  • Share relevant photos/videos as proof

After verification, we will arrange a replacement or refund as applicable.

9. Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate shipping details
  • If delivery fails due to incorrect address:
    • Re-shipping charges may apply
    • Shipping fees are non-refundable

10. International Orders – Duties & Taxes

  • International shipments may be subject to customs duties, taxes, or import fees
  • These charges are not included in product or shipping costs
  • The customer is responsible for paying any additional charges

11. Contact Us

For any shipping-related queries or assistance, please contact us:

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